Ask HN: How legal is recording sessions?

Posted by maksimpiriyev on Sunday May 31, 2020 @12:14PM
from the ask-hn dept.

Is it legal to record identified sessions, and then playback internally for marketing or sales purposes without recording form inputs but only the way user scrolls?

( 4 comments | 2 points | on HN )

Re:Ask HN: How legal is recording sessions? by dyeje on Sunday May 31, 2020 @05:41PM (#23373021)

Seems to be legal because HotJar, FullStory, etc offer it as a service. Maybe ask their customer service.

[ Parent | on HN ]

Re:Ask HN: How legal is recording sessions? by maksimpiriyev on Friday June 05, 2020 @09:48AM (#23428464)

they claim they do unidentified, what if the session is identified ?

[ Parent | on HN ]

Re:Ask HN: How legal is recording sessions? by jlgaddis on Sunday May 31, 2020 @02:39PM (#23371568)

"Ask your lawyer if taking legal advice from random strangers on the Internet is right for you."

[ Parent | on HN ]

Re:Ask HN: How legal is recording sessions? by pwg on Sunday May 31, 2020 @12:14PM (#23370491)

Consult an attorney.

[ Parent | on HN ]