Re:Americans, it turns out, would rather visit a store than ...
by wool_gather on Wednesday May 27, 2020 @06:44PM
(#23331042)
This would be sort of funny, since many operated like this in the (not recent) past. Customers picking their own products off open shelves was an innovation at one point (and it was greeted by some people with similar disdain as our current self-checkout lines).
You could redesign the entire stores to optimize for this which could reduce the likeliness of damaged goods.
Amazon would be in a good position to do this (the Whole Foods near me already has part of it set aside for something like this).