Re:I was blackmailed – any YouTuber could be next
by rezonant on Tuesday May 26, 2020 @09:41PM
(#23318548)
Yes, Google has never been good at customer service. They believe that providing feedback tooling is the better approach. I think Google has succeeded _despite_ this not because of it
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Re:I was blackmailed – any YouTuber could be next
by SXX on Wednesday May 27, 2020 @03:04AM
(#23320191)
Google was always great at _customer_ service, but their only customers are in advertisement, paid subscription SaaS and cloud departments. When you use any other services you are not customer, but a product and no one owe you anything.