Re:Software will eat software in a remote-first world
by petra on Monday May 25, 2020 @10:55AM
(#23301701)
>> it will simply bring even more businesses into the fold
When we look at various platforms, we see that big business and startups are extracting all of the repeatable, low-risk tasks of most businesses(supply chain, customer service(bots), manufacturing(on demand), design(partially automated design services) etc), leaving businesses to do mostly marketing and betting on products/services, and getting less of the rewards.
So what we end up seeing, is either less small businesses(i think kaufmann institute showed stats about that), or tiny companies with almost everything outsourced - and tiny companies usually require little custom internal software(they often use their supplier IT system).
When we look at various platforms, we see that big business and startups are extracting all of the repeatable, low-risk tasks of most businesses(supply chain, customer service(bots), manufacturing(on demand), design(partially automated design services) etc), leaving businesses to do mostly marketing and betting on products/services, and getting less of the rewards.
So what we end up seeing, is either less small businesses(i think kaufmann institute showed stats about that), or tiny companies with almost everything outsourced - and tiny companies usually require little custom internal software(they often use their supplier IT system).