Re:Setting the story straight on quite a few issues
by luckylion on Sunday May 24, 2020 @11:51AM
(#23292357)
I have a different understanding of tone. I'm not stupid, what I'm being asked to do is stupid is the content, the tone is how it's written.
You can sound arrogant, you can call people names, you can sound like you're about to ask to speak to the manager, you can add some self-deprecating jokes, you can show empathy for whoever created the mess while describing the problems you had with said mess etc, that's the tone.
The content stays the same, but people will react very differently to it based on the tone. Some styles work for nearly all audiences, some don't.
You can sound arrogant, you can call people names, you can sound like you're about to ask to speak to the manager, you can add some self-deprecating jokes, you can show empathy for whoever created the mess while describing the problems you had with said mess etc, that's the tone.
The content stays the same, but people will react very differently to it based on the tone. Some styles work for nearly all audiences, some don't.