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Re:Netflix stops charging customers who never watch by caseysoftware on Saturday May 23, 2020 @12:10PM (#23284079)
I worked on a dating site briefly and saw exactly this. iirc, something like 20% of their customer base fell into this state. It was one of many things that convinced me that space was ugly.

I described another pattern here: https://caseysoftware.com/blog/working-for-a-dating-website

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