Re:Netflix stops charging customers who never watch
by wolco on Saturday May 23, 2020 @10:18AM
(#23283128)
I didn't know they locked you into this dark pattern. New York Times has lost a lot of quality recently. They keep afloat from past reputation.
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Re:Netflix stops charging customers who never watch
by vorpalhex on Saturday May 23, 2020 @11:32AM
(#23283740)
Between pricing games and how hard it is to unsubscribe, I won't give them a penny.
Washington Post gives you upfront yearly billing and cancellation is a few clicks, and I am a happy paying customer for them.
Re:Netflix stops charging customers who never watch
by 354 on Sunday May 24, 2020 @05:25AM
(#23290318)
I really like reading nytimes and have a digitial subscription since a year back (EU citizen) but wanted to cancel it to get away from the news cycles for a while, but now found out that there is no option to cancel other than calling a phone number.
The signup page mentions canceling subscriptions several times, which isn't false, but it isn't what you expect from a subscription-based page in 2020. This is in my opinion a dark pattern today. It probably would have been ok...20 years ago!
Ironically they even shed light on these things a few years back, warning about different patterns: https://www.nytimes.com/2016/05/15/technology/personaltech/w...