Netflix stops charging customers who never watch

Re:Netflix stops charging customers who never watch by mrweasel on Saturday May 23, 2020 @02:39AM (#23280519)

I believe it’s fine to simply email them. The self service on the Economists website is notoriously bad. It’s not really because it’s not working or that hard to use, it’s just insanely poorly organized.

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Re:Netflix stops charging customers who never watch by v7p1Qbt1im on Saturday May 23, 2020 @06:28AM (#23281773)

Cancelling my Economist subscription was the biggest hassle.

You need write an email with order date, current billing cycle, reference number and more.

All the while there you can manage parts of your subscription through a portal. They just try to make cancellation as laborious as possible.

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Re:Netflix stops charging customers who never watch by mrweasel on Saturday May 23, 2020 @06:44AM (#23281848)

That’s just insane, other than trying make cancellation harder there’s no reason that your supscription number shouldn’t be sufficient.

[ Parent | on HN ]