Re:Ask HN: What startup/technology is on your 'to watch' list?
by bsder on Saturday May 23, 2020 @01:02AM
(#23280057)
> Illumina has had such a stranglehold on the market - devices start at around 35k and go up into “this is a house now” territory.
You cannot effectively sell this kind of device under $25K--support costs simply eat your profit margin.
This is a constant across industries. You either have a $250 thneed (and you ignore your customers) or a $25K thneed (and you have shitty customer support) or a $250K thneed (and you have decent customer support).
You cannot effectively sell this kind of device under $25K--support costs simply eat your profit margin.
This is a constant across industries. You either have a $250 thneed (and you ignore your customers) or a $25K thneed (and you have shitty customer support) or a $250K thneed (and you have decent customer support).