Students are failing AP tests because the College Board can’t handle HEIC images

Re:Students are failing AP tests because the College Board c... by zaroth on Friday May 22, 2020 @01:38AM (#23268967)

There's nothing stopping the user from doing a conversion themselves if they want to (and know how, which is asking a lot).

The server is saying it can't read the other file type, so the alternative is to fail.

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Re:Students are failing AP tests because the College Board c... by Thorrez on Friday May 22, 2020 @01:55AM (#23269052)

There's a medium option: have an alert popup saying

    Convert the image to a format the site accepts (jpg)?

    [ ] Don't show this message again

    [OK] [Cancel]

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Re:Students are failing AP tests because the College Board c... by lightgreen on Friday May 22, 2020 @04:43AM (#23269910)

Anecdotally, yesterday I accidentally learned that my relative clicks OK in any dialog window within 200ms without even attempt to read the message. So the alert you suggest would slightly help 1% of geeks and will annoy 99% of the users.

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Re:Students are failing AP tests because the College Board c... by Thorrez on Friday May 22, 2020 @09:01PM (#23278827)

Compared to the option of not converting, it would help everyone, reducing annoyance.

Also I'm not sure if you can generalize from your one relative to 99% of users.

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Re:Students are failing AP tests because the College Board c... by LordDragonfang on Saturday May 23, 2020 @04:46AM (#23281247)

While it may not be 99%, /r/talesfromtechsupport on reddit has enough instances of this to suggest it is extremely common user behavior.

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