I just did the chat option and it put me in a queue to wait for an "Account specialist" that is estimated to take 25 minutes. Other two options were phone call or text. I actually did intend to cancel today so ill see this through.

edit: chat took 30 minutes from start to cancel. mostly dead air. when the chat starts they also asked for a phone number (which i never gave, so it wasnt for ID confirmation) but i instead just entered 'NA'