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Re:SoftBank’s Vision Fund Loses $17.7B on WeWork, Uber by rapfaria on Monday May 18, 2020 @12:13PM (#23224342)
I would never take a cab in Rio de Janeiro or Sao Paulo, but I take an Uber frequently.

The really big difference for me here in Brazil, is that I can communicate to someone in case the route is bad, something is stolen, etc. Taking a cab is so ephemeral that I don't even have time to complain or ask for help.

Re:SoftBank’s Vision Fund Loses $17.7B on WeWork, Uber by doublesCs on Monday May 18, 2020 @12:17PM (#23224401)
In principle you could also do that with a cab company, right? So the difference is really that you trust Uber. If anything, it's not the idea that's great, it's either the brand or the quality of the service.