News for hackers. Stuff that matters.

A comment on Google bans Podcast Addict app over non-approved Covid-19 content. Parent comment

Re:Google bans Podcast Addict app over non-approved Covid-19... by Spivak on Monday May 18, 2020 @11:25AM (#23223518)
This isn't as weird as it seems in this new weird world. The "most official" support channel for Spotify is their Twitter handle while their email form is the secondary option.

Letting internet outrage drive the support queue is oddly pragmatic.

[ Parent | on HN ]
Re:Google bans Podcast Addict app over non-approved Covid-19... by X6S1x6Okd1st on Monday May 18, 2020 @12:57PM (#23225002)
It's not pragmatic, its just the bare minimum. It turns out that if you want good support you have to scale your support to the number of users.
[ Parent | on HN ]