Re:Nvidia CEO Introduces Nvidia Ampere Architecture, Nvidia ...
by fluffything on Monday May 18, 2020 @04:59AM
(#23220057)
> Please show me a business (aside from Amazon, obviously) who needs Alexa.
I'll bite.
Have you ever been getting a haircut, and the hair dresser had to stop to pick up the phone to make an appointment?
Have you ever go to actually pick up a pizza at a small pizzeria and noticed that from 4 employees, 3 are making pizzas, and one is 99% of their time on the phone?
Every single business that you've ever used in your life would be better off with an Alexa that can handle the 99% most common user interactions.
In fact, even small pizzerias and hair salons nowadays are using third-party online booking systems with chat bots. Larger companies are able to turn a 200 people call center into a 20 man operation by just using an Alexa to at least identify customers and resolve the most common questions.
I'll bite.
Have you ever been getting a haircut, and the hair dresser had to stop to pick up the phone to make an appointment?
Have you ever go to actually pick up a pizza at a small pizzeria and noticed that from 4 employees, 3 are making pizzas, and one is 99% of their time on the phone?
Every single business that you've ever used in your life would be better off with an Alexa that can handle the 99% most common user interactions.
In fact, even small pizzerias and hair salons nowadays are using third-party online booking systems with chat bots. Larger companies are able to turn a 200 people call center into a 20 man operation by just using an Alexa to at least identify customers and resolve the most common questions.