I've been using it for several years. It does one thing and it does it very well - reservations. I don't have to call anyone over the phone anymore. I can check several restaurants and find one available at a glance, not by calling several places in turn. I love it.

There are adjacent features that could be added. Since they know for a fact who I am and that I was there, my review could be very valuable to others. Better yet, others review could be very valuable to me, especially when I'm out of town. An automatic system that matches people with my taste and shows "good" (for me) restaurants when I'm away from home would be great for me and for good restaurants around the world.