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A comment on It’s OK for your open source library to be a bit shitty (2015). Parent comment
If it's a user-facing project, then people will approach the project's "github issues" as a company's support line, and feel a bit more entitled.
If it's a library or plugin for developers, people generally have more empathy and appreciation towards the maintainers.
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If it's a user-facing project, then people will approach the project's "github issues" as a company's support line, and feel a bit more entitled.
If it's a library or plugin for developers, people generally have more empathy and appreciation towards the maintainers.