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Re:Our restaurants are failing. Why should food delivery app... by ethbro on Saturday May 16, 2020 @09:25PM (#23208652)
It would be insane for restaurants to build their own platforms.

It would be crazy smart for someone to standardize an interface (e.g. REST API), let restaurants implement glue to their systems, and then allow a plurality of delivery services to consume and order through the standard interface.

Re:Our restaurants are failing. Why should food delivery app... by basch on Saturday May 16, 2020 @09:58PM (#23208822)
The POS systems need this natively. So an order from any system is ingested the same as any other ticket typed by an employee on prem.

It needs to be a protocol like email or http, not another company with a proprietary aggregator.

Re:Our restaurants are failing. Why should food delivery app... by cozzyd on Saturday May 16, 2020 @10:58PM (#23209143)
I recently ordered a pickup order that seemed to just be using the restaurant's POS system.

For delivery it's harder because you actually need someone to deliver the food and the logistics are really hard (they have to get there when the food is ready but not too late and not too early, etc.). But... there are like 80 restaurants in a 10 minute walk radius from me, so I can just deal with pickup for now.