Encouraging a culture of written communication

Re:Encouraging a culture of written communication by mandelbrotwurst on Monday May 11, 2020 @05:07PM (#23147084)

> If after “resolving” something you can’t actually write down what was accomplished, nothing was resolved.

It's possible to "resolve" something / determine what to do next without writing anything down.

Often the ideal outcome is simply an agreement that Person X will move forward with approach Y.

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Re:Encouraging a culture of written communication by cmwelsh on Monday May 11, 2020 @06:32PM (#23147930)

On my last team that would result in a JIRA ticket containing the details so approach Y was documented and the reasons behind it were recorded. Then the ticket is assigned to Person X and they go ahead with the work.

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Re:Encouraging a culture of written communication by wnevets on Monday May 11, 2020 @05:19PM (#23147214)

>Often the ideal outcome is simply an agreement that Person X will move forward with approach Y.

Which you can write down if you so desire.

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