Re:Show HN: Lite – A small, fast text editor
by the_hoser on Monday May 11, 2020 @03:06PM
(#23145720)
It's created an inappropriate sense of entitlement for many consumers. You're absolutely right that a product will fail if people don't want it, but it's also true that people often don't get the products that they want because there's no way to deliver that product to them and turn a profit. In these cases, the customer is most certainly not always right.
It's a bad slogan that only portrays half of the reality of the situation.
In other words, there's no objective product goodness/badness. Only what the customer wants. In that sense, the customer (market) is always right.
Inexperienced restauranteurs often experience the same shock. You don't cook the food you want to make, or that you think people ought to eat -- you cook the food people want to eat. Otherwise you'll go out of business.