Yeah, I bought an X1C Extreme last year, part of the screen casing tore to the left of the screen, a freak issue I’m convinced was a defect. I tried to get a quote so my accidental damage insurance with my credit card could kick in for the repair—Lenovo wouldn’t give me a quote without paying because I didn’t have their support plan (this was like 3 weeks after I bought it).

The laptop still works fine, but I’ll never buy Lenovo again. Terrible company to deal with.