Re:What would you do if you lost your Google account?
by scrollaway on Sunday May 03, 2020 @06:49PM
(#23062534)
> In fact I just used support yesterday (a Sunday in Fiji, the weekend everywhere) to help migrate a client from Google to a local Google Reseller (so they could get invoiced in the local currency).
Haha, I last used it for the same reason :) What a dumb system that is…
But overall I've had success with GSuite support yes. I mean, I've not often needed it, but part of it is knowing that it is there in case my account does get fucked with. Huge reassurance.
My total monthly spend with Google (between myself and my clients) is relatively tiny (under $100 USD).
In my experience, the support has always been stellar. Starts with chat (which I prefer), but if that isn't enough to resolve the issue, it gets escalated to a higher level and an offer for them to call me.
I live in the middle of the Pacific Ocean.