Agree. At $dayjob, our help desk guys reported dozens of calls from people having VPN connectivity or performance issues since stary-home. But most users see great throughout.

Nearly every call was from an employee with their own cable modem or WiFi router.

Most of these devices had never been updated, and many were part of botnets. When replaced with ISP gear things just magically start to work.

Surprisingly Comcast, RCN, and even AT&T had ample supply in mid-March. CPE-as-a-service makes sense for non-technology people.