Re:Google Pixel Buds
by reaperducer on Tuesday April 28, 2020 @01:09PM
(#23009136)
On my sites, the URL parameters wins. For example, when the user is explicitly changing a page's language.
#2 is the site language cookie from a previous visit. If that fails, #3 is the language the browser requests. If all those fail, English, because it is the most common language the company uses internally.
In our user testing, we run into a lot of situations where the computer's primary user, and the person who set it up, are a child, who speaks English. But our site is more geared toward their parents, who often will speak the language of their homeland. For this reason, I make it stupidly easy to change languages, and we have a policy that ALL content has to be translated into English, Spanish, and Chinese, which covers 99.8% of our customers.
You don't find out these sorts of things through modern "telemetry" gathering and such current methods of testing. You find these things out by going into the field and watching your customers use your products. But interacting with wetware is beneath people in the SV bubble.
#2 is the site language cookie from a previous visit. If that fails, #3 is the language the browser requests. If all those fail, English, because it is the most common language the company uses internally.
In our user testing, we run into a lot of situations where the computer's primary user, and the person who set it up, are a child, who speaks English. But our site is more geared toward their parents, who often will speak the language of their homeland. For this reason, I make it stupidly easy to change languages, and we have a policy that ALL content has to be translated into English, Spanish, and Chinese, which covers 99.8% of our customers.
You don't find out these sorts of things through modern "telemetry" gathering and such current methods of testing. You find these things out by going into the field and watching your customers use your products. But interacting with wetware is beneath people in the SV bubble.