Re:How to avoid Amazon: guide to online shopping
by Retric on Tuesday April 28, 2020 @12:29AM
(#23003375)
> It was in direct refutation of your claim that they have dealt with this type of load before.
No, I said they have dealt with load past capacity before. Saying it’s 1% or 200% over capacity does not change the fact they have procedures in place to deal with it.
> It is paramount to their success.
Yet, you have not said how it suddenly inherently spikes in cost after their capacity is reached.
> They're still giving credits if you call in and complain that your item didn't arrive within two days.
That’s not an SLA, they will do quite a bit if you call and complain up to a point. It’s designed to maximize revenue not a contract obligation, many companies budget this under advertising costs for a reason.
Further, on the flip side they can reduce normal advertising spending which is more than enough to cover some nominal difference. But you don’t need to take my word for it, their a public company and we can just wait and see what their profit is.
No, I said they have dealt with load past capacity before. Saying it’s 1% or 200% over capacity does not change the fact they have procedures in place to deal with it.
> It is paramount to their success.
Yet, you have not said how it suddenly inherently spikes in cost after their capacity is reached.
> They're still giving credits if you call in and complain that your item didn't arrive within two days.
That’s not an SLA, they will do quite a bit if you call and complain up to a point. It’s designed to maximize revenue not a contract obligation, many companies budget this under advertising costs for a reason.
Further, on the flip side they can reduce normal advertising spending which is more than enough to cover some nominal difference. But you don’t need to take my word for it, their a public company and we can just wait and see what their profit is.