Re:A theory of Zoom fatigue
by randycupertino on Tuesday April 21, 2020 @12:43AM
(#22931976)
I never thought I'd miss working in a call center, but man do I miss my landline Jabra hardwired headset with an in-line mute button!! That place was a hellhole, but their call systems were fantastic.
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I have a Logitech H390 which is better than any headset I ever used in call center(mainly Plantronics). It has inline mute. It's only $30 - $40. Also the call systems I was using were often crap, where every 30th call would just be static or weird behavior like agents getting routed to each other.