Yeap. Look at the users' reaction to changes to Google News (must be ten years ago now), or to Google Maps. The GooN fiasco resulted in tens of thousands of complaints on their feedback page, and only one single "that was a good change" post that I ever saw--and that change was sarcasm (and tagged as such).

Did Google learn the lesson, and go back to the earlier UI? Of course not, because the Designers saw that the change was good. (Just in case anyone misses it, that last clause is sarcasm.)