Re:The Decline of Usability
by twistedpair on Sunday April 19, 2020 @09:03AM
(#22915626)
Too true. As an Amazon user for 22 years now, I was amazed by the greater than decade run some of their pages had with the UX appearing nearly unchanged (e.g. login flow).
I also read 10 years ago that Amazon hired a big name to take over design for the shopping portal and Bezos wouldn't let this person do much of anything.