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A comment on Stripe raises $600M at nearly $36B valuation. Parent comment

Re:Stripe raises $600M at nearly $36B valuation by teruakohatu on Friday April 17, 2020 @12:02AM (#22896082)
That is interesting because I have never had a problem getting a refund from PayPal, with one exception notable exception. I assumed they always sided with the buyers.

In the one exception the seller had proof of delivery, yet it was not possible to have been delivered that day because of a road closure. PayPal sided with the seller. A year later out of the blue, with no prior communication, the seller sends me a full refund and said the package was returned by the delivery company. No idea where it has been sitting for about a year before being returned.

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Re:Stripe raises $600M at nearly $36B valuation by chrischen on Friday April 17, 2020 @02:53AM (#22896816)
PayPal also happens to have a return shipping protection for buyers, which covers the return shipping costs even when the merchant does not.

You're probably referring to PayPal disputes, but PayPal also covers merchants from chargebacks (even if the chargebacks themselves are won by the buyer), when a physical product is shipped.

So it seems like they must eat a lot of the fees because in the case of the credit card dispute PayPal is eating the charge if they do Seller Protection.

Somehow they do all this while offering standard credit card rates, so I think they're heavily undervalued by startups.

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