The most annoying thing is that US customers pay additional fees because we’re based in the UK, and our UK customers pay extra fees because we’re billing in dollars.
Stripe customer support very responsive, but they’ve told us the only way to fix it is to open a bank account in the US - which would mean we pay tax in the UK and US. We tried opening a USD bank account in the UK, but Stripe told us after we’d done it that they couldn’t send money to it. Maddening problem with an otherwise brilliant service.
check us out [email protected], and feel free to email me at [email protected] if you have any questions!
We are an API for cross-border payments. Our customers are international payroll providers, credit card companies, neo-banks, and other types of companies who need to process X-border payments in their application.
If you were an e-commerce store, we could certainly help you re-patriate funds via our web app, but that’s not our focus.
Are you having issues re-patriating funds? Happy to help in anyway I can!
I have no idea what this means.
The problem is that you (and the marketing copy on your site) explain what you DO instead of which of the problems you might help me solve. Use-cases, in plain English.
Perhaps you have enough business already, so you don't really care about pitching passerbys, but if you do, then your pitch is unclear and confusing.
fwiw - re-patriating of funds would be when a company based in the UK for example, is doing business in the USA, and they are getting paid in the USA, in USD. Moving that money back home to the UK in GBP would be the re-patriation of those funds.
And they're currency conversion fees are obscene if you want to withdraw USD to EUR (on the order of like ~4% iirc)
We operate internally in USD - we sell in USD, we pay in USD, so we end up being shafted with not one, but two pointless FX conversions. And that's without going into minor stuff like the headaches with refunds done at rates, extra accounting overheads, etc.