Re:GitHub is now free for teams
by mato on Tuesday April 14, 2020 @04:17PM
(#22870930)
Hi Nat. Just to clarify, do these pricing changes imply that users without a paid plan will no longer receive any e-mail support from GitHub?
Speaking as a long-time user, over the last 10(?) years I've only ever needed to reach out to support@ twice or so, both times with fairly obscure issues that were promptly dealt with -- thank you.
It'd be a shame if the implied change to "community support only" for free accounts means that free users no longer have any direct way to contact support.
Speaking as a long-time user, over the last 10(?) years I've only ever needed to reach out to support@ twice or so, both times with fairly obscure issues that were promptly dealt with -- thank you.
It'd be a shame if the implied change to "community support only" for free accounts means that free users no longer have any direct way to contact support.