They were shuffling services around and I think they had a notice in Feb on their portal to the effect but, yeah, they definitely need to start using a status page and twitter for updates; most customers just want a heads up and be informed of what is happening.
Service is reliable, considering the cost, but communication isn't their forte esp for an email company. :)
Re:Moving Away from Gmail
by feistypharit on Saturday April 11, 2020 @06:41PM
(#22844758)
They did a full UI update and have a bunch of new features. Some are still buggy but support is responsive. Some of the new cool things they have are identities: different logins to send and receive all to the same mailbox, but externally looks different.
Over the last month, I started getting login timeouts and that was the last straw. Recently I noticed that they put up an announcement saying that they are running at very high loads due to the COVID-19 situation. I'm not quite sure how people working from home affects normal email (I guess people are emailing a bit more?) but anyways once the announcement went away, I still kept experiencing issues so I migrated my primary email over to fastmail.