Yes! This is the reason IT as a whole is costly, time consuming, and complex: useful software products are not free. Software components are free; they'll give you the building plans and some raw materials, but it's up to you to raise the skyscraper yourself. It doesn't have to be that way. (It will be that way, though, because companies are pathologically terrified of giving a competitor an advantage by working with them, even if it's mutually beneficial)