That would be good, but it seems to take kids a few years to learn the ropes. I don't feel like older people have the patience or peer pressure. Would love to be proved wrong, though. I would have paid money to make that problem go away when I had it with Skype.

User education does seem like a good solution to most of the problems being discussed, but that's certainly not a trivial thing to do, and I'm not 100% convinced that it can be fully solved. Learning to use a computer (well) is a decent amount of work.