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A comment on Bose QC 35 Firmware 4.5.2 Noise Cancellation Investigation Report. Parent comment

Re:Bose QC 35 Firmware 4.5.2 Noise Cancellation Investigatio... by nl on Sunday April 05, 2020 @02:59AM (#22784205)
When it comes down to costing them money to do the right thing, they don't.

The investigation outlined in this would have cost a lot of money.

The headphones won't turn off, but Bose refuses to make it right for the users

There are plenty of countries (outside the US) with powerful enough consumer protection agencies to force Apple to change it's practices (eg, the ACCC in Australia[1][2]). If this really is a widespread manufacturing fault we'd see them forced to act elsewhere.

[1] https://www.accc.gov.au/public-registers/undertakings-regist...

[2] https://www.accc.gov.au/media-release/apple-australia-gives-...

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Re:Bose QC 35 Firmware 4.5.2 Noise Cancellation Investigatio... by wtallis on Sunday April 05, 2020 @03:31AM (#22784307)
> If this really is a widespread manufacturing fault we'd see them forced to act elsewhere.

Pretty much every Apple product is far more popular and has a higher public profile than any one Bose product. It's entirely plausible that Bose gets away with not fixing flaws because the products and their flaws simply don't get enough attention.

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