I think Bezos gets a lot of flack for anything he does. That being said, I'm not defending the man. I think his response to things as the CEO can be much better.

Transparency is very important from employees at the bottom - and given a lot of the recent stuff that happened recently (like the strikes and all), I don't think upper management is particularly good at showing visibility. I understand that company is huge - but that's why you hire smart people. They should have ways to address issue like this. Asides from one email that was sent company wide, I haven't heard zip from him. However, Amazon is known to not take great care of its employees. So I'm not too surprised here either.

I'm a software engineer, btw. My thoughts are my own and do not of my employer.