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Re:How I lost control of our bank accounts to a phone scammer by LeoTinnitus on Friday April 03, 2020 @11:17PM (#22775961)
I've done that to credit card companies that I even called. They'd say something like "okay I need your full social security number" and I would just say no. There would be a pause, then they would say "okay I can verify you by your recent transactions."

Like why didn't you start with that! Some companies just don't teach their reps to care about security.

Re:How I lost control of our bank accounts to a phone scammer by mannykannot on Friday April 03, 2020 @11:44PM (#22776053)
If they did it the right way, each call would be longer, and they would have to employ more people to maintain their goal of giving the minimal level of service they can get away with.