While I have a lot of issues with the messaging (in that it could be blunter and clearer [1]), it appears to be an issue in all Western countries, so I guess I give them a pass for that.
I also have some issues with the CERB (I would have personally preferred a simple universal benefit over something you need explainers for [2][3])
[1] https://www.reddit.com/r/coolguides/comments/fmlg1y/communic...
[2] https://www.reddit.com/r/toronto/comments/fpz6g6/update_2_ce...
[3] https://drive.google.com/file/d/1lOJn7XS6ETIkbLRodYk681M_2dx...
Now they go on tv and yell at people for not doing enough. When two weeks before they downplayed, mocked those who would dare wear masks. The majority of the initial outbreak was spent telling people they were racist for not shopping in Chinatown.
I definitely have policy beefs with both my premier and PM. I didn't vote for either of them and probably won't the next time either, but I can still be pleased at the degree to which they've stepped up. The contrast with US federal government is especially stark.