They’re not the only ones. 1Password was also nearly perfect, and then instead of fixing the couple of minor flaws/limitations, they took it in a completely different direction.
I don’t have a great solution to this, but they certainly make me hesitant to pay for (proprietary) software. I now assume that whatever state the application is in now is the best it’s ever going to be.
I eventually quit using all the Omni tools for the same reasons -- OO was PERFECT and now is a mess, OF got a terrible redesign, etc.
I was a die-hard OF1 user, but they've completely lost me with the OF2 redesign. Large checkboxes on the right stress me out on mobile (that's where my scrolling finger rests), and it took months before there were layouts in OF2 for Mac that had the same information density as in OF1. I haven't even tried OF3.
I’m not even sure which one OmniFocus is trying to be.
that said, even with stupid round checkboxes of2 runs my life, which would be much more chaotic without it.
OmniGraffle is great, and probably the best diagramming tool I've used, however it feels like it hasn't had a really significant update in a very long time and it's starting to show frankly