While working from home, I was trying to figure out how to mute my Android phone on a conference call the other day. I eventually did, but the sequence of actions to get to the menu was very strange. I'm pretty sure it was more intuitive just a few years ago, but of course, you don't control whether you update software anymore. Interface design is accelerating downhill, and it's amazing how things have regressed since Apple and Microsoft published guidelines for good design in the 80s and 90s.