>To be fair though, you compiled bits of sentences from completely different sections to make it look more contradictory than it is.
I think consistency across different sections is a reasonable expectation.
Yes, but they’re about different things - one is about personal data and our privacy policy, and the other is about how there is nothing to install, update, or patch when using Citationsy, and all your references are kept safely in the cloud. Our privacy policy is very clear on what data we keep (in fact we link to it from one of the sentences OP omitted above - https://citationsy.com/privacy ). The sections are entirely consistent, unless you take a couple random sentences and disingenuously mush them together.
To be clear, Citationsy has no tracking and collects as little personal data as possible.
When you cite something we keep your citation data on our servers, of course. You can download all your citation data at any time in various open formats (BibTeX, CSL-JSON, etc).