I purchased a lifetime account when TextDrive put out its initial call for VC200 investors. That was many years ago, and I still feel like I'm treated well on the rare instances I need tech support, even though I'm still using one of TextDrive's original servers. They always encourage me to move to a Joyent Accelerator, and at some point I may, but I don't need much from my shared host and TextDrive/Joyent generally exceeds my expectations. Of course, a lengthy down time would change all that. I hope this serves as a wake up call for them and no one else has to go through what happened to the OP and others on Howe. My sympathies.