Re:Blameless post-mortems and a just culture (2012)
by peteradio on Wednesday March 25, 2020 @10:30AM
(#22684836)
And what happens when the finger starts pointing back towards business imposing terrible incentives?
Re:Blameless post-mortems and a just culture (2012)
by jonfw on Wednesday March 25, 2020 @10:51AM
(#22685060)
If you find a business incentive as a root cause, you blamelessly discuss ways you can change that incentive.
Re:Blameless post-mortems and a just culture (2012)
by jiveturkey on Wednesday March 25, 2020 @12:31PM
(#22686139)
LOL!
has this ever, ever happened?
The core of the philosophy is assuming people come to work to do a good job, and when they don't do a good job, there are reasonable explanations that involve people making locally rational decisions. The goal is to make the system stable in a way that making locally rational decisions translates to globally good decisions.