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Re:Blameless post-mortems and a just culture (2012) by hoorayimhelping on Wednesday March 25, 2020 @10:05AM (#22684605)
As I understand it the key to the blameless and just culture is to keep going to the bottom of it: "You cut corners. You were incentivized to cut corners. Why? Why do those incentives exist? What can we do to remove those incentives in the future?"

The core of the philosophy is assuming people come to work to do a good job, and when they don't do a good job, there are reasonable explanations that involve people making locally rational decisions. The goal is to make the system stable in a way that making locally rational decisions translates to globally good decisions.

Re:Blameless post-mortems and a just culture (2012) by peteradio on Wednesday March 25, 2020 @10:30AM (#22684836)
And what happens when the finger starts pointing back towards business imposing terrible incentives?
Re:Blameless post-mortems and a just culture (2012) by jonfw on Wednesday March 25, 2020 @10:51AM (#22685060)
If you find a business incentive as a root cause, you blamelessly discuss ways you can change that incentive.
Re:Blameless post-mortems and a just culture (2012) by jiveturkey on Wednesday March 25, 2020 @12:31PM (#22686139)
LOL!

has this ever, ever happened?

Re:Blameless post-mortems and a just culture (2012) by jonfw on Wednesday March 25, 2020 @01:09PM (#22686483)
Absolutely- happens all the time in organizations with good management :)
Re:Blameless post-mortems and a just culture (2012) by peteradio on Wednesday March 25, 2020 @01:39PM (#22686749)
Hmm, something very circular seem to be happening in your argument, can't quite put my finger on it.