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Re:Why Is Facebook Not in the Cloud Business? by kccqzy on Monday March 23, 2020 @10:16PM (#22671177)
Because most of the time, a Facebook user or a Google user doesn't pay at all. Only advertisers do. And that's why these two companies generally don't have a customer-obsession culture.
Re:Why Is Facebook Not in the Cloud Business? by mcqueenjordan on Tuesday March 24, 2020 @12:10AM (#22671820)
There's a reason FB and Google call them users instead of customers. I remember an old joke... "there's only one other industry that calls its customers users."