I agree. I have an older mbp with a glued battery and trying to get it replaced has been horrendous. Apple Store wants a lot of money and they then 'forgot' to call me when I went in with an appointment resulting in a bunch of wasted time, the authorized independent shops are super hobbled in that they have to keep the laptop for days and order a battery, and the online market for replacement batteries has been shady. It is plain and simple planned obsolescence and I really despise it. Edit: my personal laptop, a HP Elite X360, has a user-replaceable battery - I wish I could persuade my work to let me use/buy another for work stuff. Edit2: text fixes.