I don't see how it's worse to do it on a phone than your laptop, or over the phone with a broker via a voice call?

Most folks I know who use RH just use it as a fun little side gamble/game. Small-ish amounts of money, something they could afford to lose, with the rest in more stable funds or investments.

I agree, both that that's my experience and that it's the right way to use RH. But then that means this isn't exactly an existential crisis; if you can't run your side gamble during some periods of high market volatility, does it really matter?

On one hand, now is a fun/important time to be messing with your side gamble. It'd be like if a betting site went down the day of the Super Bowl. If you're just using RH to gamble and day-trade, periods of high volatility are some of the most fun times to be actively trading!

On the other hand, I don't really care. I'll be fine. Most of the folks I know who use RH are just joking about it being down. It's annoying, but no one's broken up about it. A lot of the folks casting their anger at RH seem to be folks who already dislike it and probably don't use it?

Professional or large-scaled investors with large sums invested probably aren't using RH for a lot of reasons even before you get to the downtime issues.

Maybe I'm an old grumpy man, but I just prefer a real computer for serious work.

It probably works fine, but I am never as confident on a touch screen. I even prefer to order pizza on a desktop.

Personally, I never understood the appeal of holding corporate fiat paper however it was transacted.

Because that can turn into federal fiat money used to buy food, save for retirement or go on vacation.

Yeah, but that’s just because you have trouble grasping immaterial concepts, and also object permanence.