it was grand standing trying to curry favor from the outrage brigades on twitter and other sites which have turned into nothing but means to intimidate and humiliate.

they were more than willing to put their own employees at risk and their customers to score political points while they can safely hide in their headquarters any never experience the issue first hand.

this is no different than government officials in city hall pontificating to the rest how the rest need to accept homeless and more all the while protected in buildings with metal detectors and guards and security patrols for most of the higher ups.