Re:If nearly all Airbnb reviews are positive, does that make...
by pjc50 on Friday March 06, 2020 @04:33PM
(#22507515)
Ice is not an adversary.
If reviews, or any post-review substitute technology, become the thing that helps imperfect humans make decisions, then that becomes the target for attack by misinformation. If reviews drive business, then so do fake reviews. Reviews are valuable, so there's a market in reviews.
> You can make choices about things you've never experienced, across a wide variety of domains: Amazon, Airbnb, the App Store, Shopify, Google Play.
Reviews steer hundreds to thousands of dollars of spending from every consumer. Nothing that valuable can be allowed to remain authentic.
If reviews, or any post-review substitute technology, become the thing that helps imperfect humans make decisions, then that becomes the target for attack by misinformation. If reviews drive business, then so do fake reviews. Reviews are valuable, so there's a market in reviews.
> You can make choices about things you've never experienced, across a wide variety of domains: Amazon, Airbnb, the App Store, Shopify, Google Play.
Reviews steer hundreds to thousands of dollars of spending from every consumer. Nothing that valuable can be allowed to remain authentic.