Re:Poll: What do you use to track your bugs?
by bbuffone on Tuesday February 22, 2011 @03:11AM
(#2249183)
We started using JIRA this year after using unfuddle and pivotal tracker. The ability to have issue and story tracking in one place has been great. Greenhopper is really nice, since we now have much more visibility across the teams; testing, product, ops, engineering.
It does take time to get setup to fit your organization but it has been worth it.
We switched to Jira after getting annoyed at Mantis once too often. We all had experience with Bugzilla, which is like using bow and arrow in these days of guns. We investigated for a bit, looked at Trac and FogBugz amongst others, but decided in favor of Jira, primarily because of Greenhopper. Issue management without decent planning abilities is like a blunt knife: usable, but unnecessarily hard. Haven't regretted it one single bit.