I'm guessing spending them on tracking the people infected, tracing down other people who might've been infected, helping enact quarantines, etc, is a far better use of funds than helping people cancel reservations on the off chance they are infected.

> OK, but in a society where we've been taught that the thing that makes money is the right thing to do,

Also, huh? I think more people in this society think that "money is the root of all evil" than what you're suggesting.