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Re:Revolut raises $500M at a $5.5B valuation by KptMarchewa on Tuesday February 25, 2020 @08:22AM (#22412943)
You're not talking to support when your account gets locked, you're talking to compliance. And it takes time due to same reason Monzo has talked about:

https://monzo.com/blog/2019/10/18/watchdog-response

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